functions/Import-Ticket.ps1
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function Import-Ticket { <# .SYNOPSIS Imports a ticket or tickets. .DESCRIPTION Imports a ticket or tickets. Allows setting timetstamps that are normally automatically set. .EXAMPLE PS C:\> Import-ZendeskTicket -Ticket $ticket Imports the ticket `$ticket` into the connected Zendesk instance. .EXAMPLE PS C:\> Import-ZendeskTicket -Ticket $tickets Imports the tickets `$tickets` into the connected Zendesk instance. .EXAMPLE PS C:\> Import-ZendeskTicket -Context $context -Ticket $ticket Imports the ticket `$ticket` into the Zendesk instance within $context from `Get-ZendeskConnection`. #> [OutputType([PSCustomObject])] [CMDletBinding()] Param ( # Full ticket object to import [Parameter(Mandatory = $true)] [ValidateNotNullOrEmpty()] [PSCustomObject[]] $Ticket, # Zendesk Connection Context from `Get-ZendeskConnection` [Parameter(Mandatory = $false)] [PSTypeName('ZendeskContext')] [PSCustomObject] $Context = $null ) Assert-IsAdmin -Context $Context if ($Ticket.count -gt 1) { $path = '/api/v2/imports/tickets/create_many.json' $body = @{ tickets = $Ticket } } else { $path = '/api/v2/imports/tickets.json' $body = @{ ticket = $Ticket[0] } } $result = Invoke-Method -Context $Context -Method 'Post' -Path $path -Body $body -Verbose:$VerbosePreference $result } |